Shipping policy

Shipping Policy

Thank you for shopping with SACHORA.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed, excluding weekends and holidays.

During busy periods, promotional events, or holidays, processing times may be slightly longer.

Shipping Rates and Delivery Estimates

Shipping rates and available delivery options are shown at checkout before you complete your purchase.

Estimated delivery times depend on the destination, shipping method, and carrier. Delivery estimates are not guaranteed and may be affected by carrier delays, customs clearance, weather, holidays, or other circumstances outside our control.

Domestic and International Shipping

We ship to the locations available at checkout. If your country or region is not available at checkout, we may not currently ship to your location.

For international orders, customs duties, import taxes, VAT, or other local charges may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.

Order Tracking

When your order ships, you may receive a shipping confirmation email with tracking information, if tracking is available for your shipping method.

Please allow some time for tracking information to update after the carrier receives the package.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is provided, we may not be able to change the address after the order has been processed or shipped. We are not responsible for lost or delayed packages caused by incorrect shipping information provided by the customer.

Lost, Delayed, or Missing Packages

If your package appears to be delayed, lost, or marked as delivered but not received, please contact us at sachoraofficial@gmail.com. We will do our best to assist you, but final delivery issues may also need to be handled with the shipping carrier.

Damaged Packages

If your item arrives damaged, please contact us within 7 days of delivery at sachoraofficial@gmail.com with your order number and clear photos of the product and packaging.

Contact

For shipping questions, please contact:

SACHORA Support
sachoraofficial@gmail.com